How to Reach Us
Email is the only channel we use: contact@go-crypto.app. No contact forms, no chat widgets, no official Telegram groups — and that last part matters, because scammers love inventing "official GoCrypto admins". If someone claiming to represent this site messages you first, it isn't us. We reply to legitimate mail, usually within 3–5 business days; plain-text messages with a clear subject line get answered fastest.
Important: We Are NOT GoCrypto Support
Concretely, write to info@gocrypto.academy (not to us) about:
- Login problems, lost passwords, or a banned/locked account;
- Missing daily rewards, competition results, or in-app purchase and refund issues;
- Bugs, crashes, and feature requests for the app itself;
- Deleting your account and personal data (a
GDPRrequest to the developer).
We physically cannot help with any of the above — we have no access to the app's systems, and forwarding your account details to us only spreads your personal data further. Go straight to the source.
What We Do Answer
Email contact@go-crypto.app about anything editorial:
- Corrections. Found a factual error, an outdated number, or a broken link in our guides? This is our favorite kind of mail. Include the page URL and, ideally, a source.
- Questions our guides didn't answer. If our articles on GoCrypto's legitimacy or withdrawals left something unclear, ask — good questions become future updates.
- Scam reports. Fake GoCrypto websites, Telegram payout groups, phishing pages, malicious APKs — send us links and screenshots. We document impersonation schemes and warn readers about them.
- Press and partnership enquiries. Note that we don't publish sponsored posts dressed as reviews, don't sell links inside editorial content, and don't promote unlicensed platforms. If that's the pitch, save the stamp.
Two Warnings Before You Hit Send
First: never send us — or anyone — your passwords, seed phrases, private keys, or ID documents. We will never ask for them; nobody legitimate asks for them by email. Any message requesting credentials "for verification" is a phishing attempt, whoever it claims to be from.
Second: if you were scammed by someone impersonating GoCrypto, we're genuinely sorry — and we'll gladly document the scheme — but we cannot recover funds, and neither can the "recovery agents" who will crawl into your DMs. Report the fraud to your local police cybercrime unit and to the platform where it happened. Beware of anyone who contacts you promising recovery for an upfront fee; that is round two of the same scam.
Everything else — thoughts, critiques, ideas for guides we should write next — is welcome at contact@go-crypto.app. We read all of it, even the angry ones. Especially the angry ones.